- if u receive a product that doesn't enlighten, we offer a 7 day refund for all products that are returned in same condition & packaging they are delivered in

- to initiate return please contact our customer service (down below) & provide the order number, reason for return, & any relevant information

- once we receive the returned product, we will inspect it to ensure it meets our return criteria & we will issue a refund within 5-7 business days

- please note that shipping fees are non-refundable. the customer is responsible for the return shipping costs unless the product is defective or damaged upon arrival

- all products are guaranteed to be delivered within 10 business days for all orders inside the united states & 28 business day internationally (if this delivery time is exceeded, the customer is issued a refund)

- orders are typically processed within 1-2 business days & tracking information will be provided once the order has been shipped

- we partner w reliable shipping carriers to ensure that ur orders are delivered on time & in good condition

- we are not responsible for any delays or damages caused by the shipping carrier or due to factors beyond our control, such as weather conditions or incorrect shipping information provided by the customer

- we collect personal information from our customers only when it is necessary to process an order or to provide customer service. this information may include ur name, address, phone number, email address & payment information

- we do not sell, rent, or disclose ur personal information to any third parties, except for the purposes of processing ur order or providing customer service. in these cases, we only share the necessary information with our trusted partners and service providers

- we use security measures to protect your personal information from unauthorized access, theft, or loss

- we may use cookies or similar technologies to improve ur browsing experience and to gather information about how our website is used. this information is used to improve our website and to provide personalized recommendations & marketing messages to our customers

- we may use ur personal information to send u wise emails or newsletters, but u may opt-out of these communications at any time

- by using our website & purchasing our products, u agree to our terms of service

- we reserve the right to modify or update our policies at any time without notice, & it is ur responsibility to review them periodically

- we take reasonable steps to ensure that the information on our website is accurate and up-to-date, but we cannot guarantee that it is error-free or complete

- we are not responsible for any damages or losses that may result from ur use of our website or our products

- we reserve the right to cancel or refuse any orders at our discretion, including but not limited to orders that appear fraudulent or that violate our policies

- our products are sold for personal use only, & u agree not to resell or distribute them without our written consent

- we are not responsible for any delays or damages caused by events beyond our control, including but not limited to natural disasters, shipping carrier delays, or government actions